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Overall Rating

Verified Review

Not happy with their rescheduling fees.

17 May 2023, 8:09 PM
Allan Clarke
Not flexible when cancelling flight plan and rescheduling was going to cost an extra $230 after giving 7 days
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Overall Rating

Verified Review

Excellent

16 May 2023, 5:15 PM
Matthew and Sophie Thomas/Parker
To be honest I was completely blown away by how good these guys were to deal with and how
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Overall Rating

Verified Review

Quick service, support, response

4 April 2023, 12:10 PM
Simon Nash
Hi,
Very impressed with speed and support in processing our claim so promptly. Definitely recommend TINZ! WIll book again
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Overall Rating

Verified Review

Generous Claim Assessment

27 March 2023, 6:35 AM
Chris Manford
After our flight was cancelled we claimed expenses until rescheduled flight departed. 1Cover had a simple claim process and
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Overall Rating

Verified Review

Simply easy

23 March 2023, 12:51 PM
Toni Trajcevski
Thanks to Zoom for providing easy to read and understand travel insurance and for making the claims process simple
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Overall Rating

Verified Review

Wonderful customer service

22 March 2023, 3:01 PM
Elizabeth Beatty
The service was great. Fast and clear communication and very professional. Shout out to Libby who was awesome. So
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Overall Rating

Verified Review

Very disappointed with my experience with 1cover

2 Comment(s)
11 January 2023, 1:59 PM
malcolm
I travel often and the travel company I usually use was done through my previous employment and the one
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Overall Rating

Verified Review

Tinz

22 December 2022, 5:01 PM
Robert Mundell
Wonderful quick result for claim. Very efficient, Great pricing. Would recommend them and we will always use them when traveling
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Overall Rating

Verified Review

The Absolute worst experience - STAY AWAY

24 November 2022, 9:00 AM
P C
My claim is only 2000$ and my premium with excess is close to 1000$ , ridiculously small claim -
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Overall Rating

Verified Review

Fast refund for cancellation.

17 November 2022, 3:52 PM
Leland
Things changed and we needed to cancel our policy and we were given a full refund. Bonnie on customer
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Overall Rating

Verified Review

A terrible experience

25 August 2022, 7:15 AM
Chuck
I had a comprehensive policy (no excess)with AA Travel (which by thew way is Allianz so don;'t think it
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Overall Rating

Verified Review

One of the worst insurance providers

2 Comment(s)
19 August 2022, 11:31 AM
Vedant
Guys beware of this company. They will charge the premium amount by showing a good cover, but when it
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CoverDirect NZ Limited (INC 3526051) owns and operates this website.

Our comparison is a free service that makes it easy for users to compare multiple quotes, saving both time and money. Our comparison ranks quotes according to price and is limited to those insurers that have agreed to participate on the site. CoverDirect NZ Limited does not hold a financial services licence. The comparison does not take your personal circumstances into account; as such, all information provided should be considered general and should not be considered as advice or a recommendation. Whilst we take all reasonable care when preparing this information, we do not warrant its accuracy. Pricing information is supplied by the insurance providers and ALL policy details should be verified with the before you purchase. This site links users to the website of the insurance provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase. We do not issue insurance. Users purchase directly from the travel insurance provider.

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