Overal Rating 8.6/10

Customer Experience:

Overall Rating

Verified Review

Good Customer Service

22 January 2025, 5:20 AM

Jess

There were a few confusing things with the emails that I received. I would email the address advertised on

...

Overall Rating

Verified Review

Might as well not bother

18 November 2024, 2:13 PM

Jason Drake

Check the exclusions. If your flights/trains/busses are cancelled for any reason it's probably on their exclusions list. Airline cancels

...

Overall Rating

Verified Review

Very good

12 August 2024, 10:52 AM

Ross Patel

The team have been understanding, supportive and patient with me through the process. And the language they used was

...

Overall Rating

Verified Review

Excellent Service

6 August 2024, 1:26 PM

Vaughan

We were about to commence an overseas holiday 63 days (UK & Med). A couple of days prior to

...

Overall Rating

Verified Review

Great claim process

17 June 2024, 10:44 AM

Mike H

My claim was made and I was asked for supporting detailed information. Once completed the claim was concluded and

...

Overall Rating

Verified Review

Very satisfied

2 May 2024, 1:50 AM

Andrew Logie

I have been using TINZ for the duration of my long term holiday and I have been very satisfied

...

Overall Rating

Verified Review

READ THE FINE PRINT

14 October 2023, 4:40 PM

Sean

With the comprehensive+ policy I thought would have complete cover but no.
Cancellation of a flight due to technical issues

...

Overall Rating

Verified Review

Great travel insurance

28 July 2023, 7:41 PM

Bernd Baus

I can recommend TINZ very much.
Friendly, forthcoming and professional customer service.
Claim settled without troubles and paid out promptly.

...

Overall Rating

Verified Review

Quick service, support, response

4 April 2023, 12:10 PM

Simon Nash

Hi,
Very impressed with speed and support in processing our claim so promptly. Definitely recommend TINZ! WIll book again

...

Overall Rating

Verified Review

The BEST TRAVEL INSURANCE in my opinion! 😉

20 February 2023, 3:21 PM

Rickster

I had a dental emergency for severe teeth pain from eating. I claimed online as sudden acute pain. It

...

Overall Rating

Verified Review

Tinz

22 December 2022, 5:01 PM

Robert Mundell

Wonderful quick result for claim. Very efficient, Great pricing. Would recommend them and we will always use them when traveling

Overall Rating

Verified Review

Happy to be insured by TINZ

17 November 2022, 3:21 PM

John Myers

It was comforting to go on holiday knowing that if anything untoward happened, that we were insured with a

...

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Yes, at payment time you can pay to double your excess which decreases the cost of your premium.

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

No, TINZ doesn’t provide protection from insolvency.

No, policies are only available to New Zealand residents.

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

You can purchase a single policy up to 18 months in duration.

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Let's connect:

Rated 4 stars on:

CoverDirect NZ Limited (INC 3526051) owns and operates this website.

Our comparison is a free service that makes it easy for users to compare multiple quotes, saving both time and money. Our comparison ranks quotes according to price and is limited to those insurers that have agreed to participate on the site. CoverDirect NZ Limited does not hold a financial services licence. The comparison does not take your personal circumstances into account; as such, all information provided should be considered general and should not be considered as advice or a recommendation. Whilst we take all reasonable care when preparing this information, we do not warrant its accuracy. Pricing information is supplied by the insurance providers and ALL policy details should be verified with the before you purchase. This site links users to the website of the insurance provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase. We do not issue insurance. Users purchase directly from the travel insurance provider.