Overal Rating 8.6/10

Customer Experience:

Overall Rating

Verified Review

Excellent

16 May 2023, 5:15 PM

Matthew and Sophie Thomas/Parker

To be honest I was completely blown away by how good these guys were to deal with and how

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Overall Rating

Verified Review

Generous Claim Assessment

27 March 2023, 6:35 AM

Chris Manford

After our flight was cancelled we claimed expenses until rescheduled flight departed. 1Cover had a simple claim process and

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Overall Rating

Verified Review

Wonderful customer service

22 March 2023, 3:01 PM

Elizabeth Beatty

The service was great. Fast and clear communication and very professional. Shout out to Libby who was awesome. So

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Overall Rating

Verified Review

Very disappointed with my experience with 1cover

2 Comment(s)

11 January 2023, 1:59 PM

malcolm

I travel often and the travel company I usually use was done through my previous employment and the one

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Overall Rating

Verified Review

Fast refund for cancellation.

17 November 2022, 3:52 PM

Leland

Things changed and we needed to cancel our policy and we were given a full refund. Bonnie on customer

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Overall Rating

Verified Review

Cancelled Covid Credit

5 August 2022, 12:52 PM

Iain

Overseas trip to Europe was cancelled due to Covid - 1Cover kindly provided a credit note which was extended

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Overall Rating

Verified Review

good service

1 Comment(s)

7 May 2021, 3:57 PM

Jenny

The request for accountability was simple to follow, and our claim was efficiently sorted for us. It only

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Overall Rating

Verified Review

Smooth experience

20 January 2021, 7:13 PM

Sandeep Sharma

I took the Domestic travel insurance cover (within NZ) and process to get the cover was very easy and

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Overall Rating

Verified Review

Relatively ok value

29 October 2020, 5:46 PM

Janine Cliff

Supplied medical histpory, you doubled cost for a condition the MOH does't even acknowledge with a medical code

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Overall Rating

Verified Review

Claim because of untimely death of travelling companion

24 September 2020, 10:36 AM

Raymond James

Claim took a very long time. It was terribly frustrating not to be able to talk to a

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Overall Rating

Verified Review

Wonderful, supportive and very reassuring

28 August 2020, 6:58 PM

Sean

All the representatives of 1Cover that have provided assistance and support with my situation and claim have been a

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Overall Rating

Verified Review

Great value for money and claim approved easily

3 August 2020, 3:24 PM

Jose B

Purchased a ticket for the family on August 2019. We were able to fly on January 2020 but couldn't

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The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Yes if you pay an additional premium when you purchase your policy.

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

1Cover doesn’t provide protection from insolvency.

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

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Rated 4 stars on:

CoverDirect NZ Limited (INC 3526051) owns and operates this website.

Our comparison is a free service that makes it easy for users to compare multiple quotes, saving both time and money. Our comparison ranks quotes according to price and is limited to those insurers that have agreed to participate on the site. CoverDirect NZ Limited does not hold a financial services licence. The comparison does not take your personal circumstances into account; as such, all information provided should be considered general and should not be considered as advice or a recommendation. Whilst we take all reasonable care when preparing this information, we do not warrant its accuracy. Pricing information is supplied by the insurance providers and ALL policy details should be verified with the before you purchase. This site links users to the website of the insurance provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase. We do not issue insurance. Users purchase directly from the travel insurance provider.