Travel Insurance Reviews

Once again I had no reason to claim but peace of mind that I had cover just in case.

We had a wonderful holiday as we knew we were covered for any mishap should it happen. Certainly recommend TINZ

Really very easier to do. My travel friends also used this service as it had a alpine skiing cover for Japan.

I was traveling to the snow for a week and also riding horses for a week. TINZ offered the easiest and most cost effective way to insure myself for these activities and my general travel insurance.

We chose this Travel Insurance when we encountered a Rental Company with a $A4,000 Excess. This was more than the other companies covered so we took it for peace of mind.

We had to extend our travel insurance policy multiple times, and it was an easy process, thanks to TINZ personnel.

Airline changed homeward flight, brought it forward 17hrs on same day meaning a long layover, 19hrs, at Hong Kong, requiring an airport hotel for 12 hours. I managed to get a hotel voucher from airline so did not claim but all the wording in the TINZ policy refers to delays not flights brought forward - our travel day was 62hrs long without the hotel. Please advise how the TINZ would have responded to a claim for hotel?

I didn't need to make a claim but it was great to get insurance so quickly online with all the coverage I needed at a great price.

I always find the TiNZ website easy to deal with and feels good value for money. Although I have not yet tested the claims process, I am confident it would be fair.

Before I travelled on a solo trip to Peru on a family emergency, i was filling out the form online, when i came across a health issue that i wasnt sure if it would be a problem or not, so i called up the line. The Man who responded was amazing, talked me through everything, and while he said i could stay on the current plan, that for $40 more i would have full coverage, not to mention that if anything happened to me ob my trip they would cover the cost to pay for my daughter to fly over, and also be able to claim on my behalf. Being Peru, where anything is possible, this was a huge comfort to me, and something i would have never known was previously available. Luckily this wasnt needed, but I had my 2 mobths there with total peace of mind.

Became sick in Brisbane & was refused entry on my scheduled flight home to Auckland. Airline wasn't able to book another flight so my partner and I we're stranded in the city for a night while I was in hospital.

TINZ went out of their way to support us, especially a lovely lady named Jo. They continually reassured my partner who had never stepped foot in Australia, that they would make sure we got home asap. Communication was excellent & they frequently updated us their process of returning us home.

My first time claiming insurance of any kind, would definitely recommend TINZ to anyone.

We had domestic travel insurance mainly for the rental car excess cover. This travel insurance was much cheaper than excess cover supplied by the rental car company.
Their follow up communications are brilliant